Privacy Policy

Last Updated: June 28, 2025

At Cordlo.com (“Cordlo,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services, which provide invoicing solutions with built-in payment methods for freelancers, local businesses, and agencies.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Account Information: When you sign up for Cordlo, we collect your name, email address, business name, and payment details (e.g., bank account or payment processor information).
  • Invoice and Payment Data: Information you input when creating invoices, such as client names, contact details, billing amounts, and payment preferences.
  • Communications: Any information you provide when contacting us via email, support forms, or other channels.

b. Automatically Collected Information

  • Usage Data: We collect data about how you interact with our website and services, such as IP addresses, browser type, device information, pages visited, and time spent on our platform.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

c. Third-Party Information

  • Payment Processors: When you or your clients use our built-in payment methods, third-party payment processors (e.g., Stripe, PayPal) may collect payment information, such as credit card details or bank account information.
  • Client Data: If you input client information (e.g., names, emails) for invoicing, we store this data securely to facilitate your use of our services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our invoicing and payment services.
  • Process payments and manage your account.
  • Communicate with you about updates, promotions, or support inquiries.
  • Analyze usage trends to enhance our platform’s functionality and user experience.
  • Comply with legal obligations and protect against fraud or unauthorized activity.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

  • Service Providers: With trusted third-party providers (e.g., payment processors, hosting services) who assist in delivering our services, subject to strict confidentiality agreements.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to authorities or third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information through your Cordlo dashboard.
  • Delete: You may request deletion of your account by contacting us at support@cordlo.com. Note that some data may be retained for legal or operational purposes.
  • Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in our communications.
  • Cookies: You can disable cookies through your browser settings, though this may affect your experience on our platform.

6. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Invoice and payment data may be retained for accounting and tax purposes as required by law.

7. Third-Party Links and Services

Our platform integrates with third-party payment processors (e.g., Stripe, PayPal). These services have their own privacy policies, and we encourage you to review them. Cordlo is not responsible for the practices of third-party services.

8. International Data Transfers

Cordlo operates globally, and your data may be stored or processed in countries outside your region. We ensure that any international data transfers comply with applicable data protection laws.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Your continued use of Cordlo after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@cordlo.com

By using Cordlo.com, you agree to the terms of this Privacy Policy. Thank you for trusting us with your information.

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